We Love Questions as well as Answers! 

You will find below some answers to the most common questions you may have on Fifu Food Limited.  Plus feel free to check our Instagram and LinkedIn page. If you are still unable to find answers, feel free to email us ([email protected])

General Questions 

Fifu Food Limited is an online marketplace that connects farmers, suppliers, and restaurants, allowing them to buy and sell food products efficiently.

Our platform is designed for farmers, suppliers, and restaurants. Consumers can browse the website but cannot register or purchase products at this time.

  • Farmers can sell their goods to suppliers and restaurants
  • Suppliers can buy goods from farmers and/or sell their products/good to restaurants
  • Restaurants can buy from farmers and/or suppliers

Users can trade fresh produce, dairy, meat, seafood, grains, and other agricultural and food-related products.

Yes, only farmers, suppliers, and restaurants can register to buy and sell goods.

Registration & Subscription Plans 

Click on the “Login/Signup” button on the homepage, choose your user type (farmer, supplier, or restaurant), and select a subscription plan.

We offer three plans:

  • Standard: Farmers (sell produce to suppliers and/or restaurants subscribed to Fifu Standard), Suppliers (sell produce to restaurants subscribed to Fifu Standard and/or buy produce from farmers subscribed to Fifu Standard), Restaurants (buy produce from farmers and/or suppliers subscribed to Fifu Standard)
  • AdvancedFarmers (sell produce to suppliers and/or restaurants subscribed to Fifu Standard and/or Fifu Advanced), Suppliers (sell produce to restaurants subscribed to Fifu Standard and/or Fifu Advanced and/or buy produce from farmers subscribed to Fifu Standard and/or Fifu Advanced), Restaurants (buy produce from farmers and/or suppliers subscribed to Fifu Standard and/or Fifu Advanced)
  • Premium: Farmers (sell produce to suppliers and/or restaurants subscribed to Fifu Standard, Fifu Advanced and Fifu Premium), Suppliers (sell produce to restaurants subscribed to Fifu Standard, Fifu Advanced and Fifu Premium. Buy produce from farmers subscribed to Fifu Standard, Fifu Advanced and Fifu Premium), Restaurants (buy produce from farmers and/or Suppliers subscribed to Fifu Standard, Fifu Advanced and Fifu Premium)

You can upgrade anytime by visiting the “Account Settings” section and selecting a higher-tier plan.

Yes, depending on the subscription plan you choose. You can view the pricing details on our Plans & Pricing page.

Buying & Selling 

After registering, go to your dashboard and click “Add Product.” Fill in the necessary details, upload images, and set your price.

Browse the marketplace, select the products you want, and proceed to checkout.

Some sellers may allow price negotiations. Contact the seller directly through the messaging feature.

We accept major credit/debit cards.

Delivery

Sellers have the option to provide delivery services, with available delivery methods clearly specified in the product listing.

The buyer is responsible for delivery fees during the transaction.

Yes, if the seller provides tracking details. Otherwise, you can contact the seller for updates.

Support & Services 

Yes, our support team is available via email for registered users.

We provide daily weather forecasts, food and farming industry news, and upcoming sector announcements.

Order cancellations depend on the seller’s cancellation policy. Please check with the seller directly.

Contact the seller first. If the issue is unresolved, reach out to our support team.